# Saco River Medical Group

> Primary & Urgent Care Facility

> Contact: steve@ronin-digital.com

### Posts

#### American Heart Month
American Heart MonthThroughout the month of February, Saco River Medical Group will be celebrating American heart health by driving awareness around well-being and healthy living. Each week, we will provide education and tips to incorporate into your lifestyle, all centered around a healthy heart!

#### Breast Cancer Awareness Month
Breast Cancer Awareness Month

Knowledge is power, especially when it comes to breast cancer. Empower yourself with information about your risk factors, symptoms, and the importance of early detection. Regular mammograms can make a significant difference. Join us in raising awareness and supporting those affected by breast cancer.

#### Celebrate, Educate, Advocate:  Ways to Make Epilepsy Awareness Month Count
Celebrate, Educate, Advocate:  Ways to Make Epilepsy Awareness Month CountEpilepsy Awareness Month, observed in November, aims to raise awareness and understanding of the neurological disorder that affects over 50 million individuals globally. During November, we have the opportunity to raise awareness, learn, and provide support in easy and significant ways. Simple actions can help spread the word and demonstrate your support for people with epilepsy. Here are several ways to express your support to those affected by epilepsy.

Share and Wear Purple!
Wearing anything purple is a terrific way to start the conversation, as purple is the official color of epilepsy awareness. Wearing purple, whether it be a scarf or sweater, demonstrates your support for those impacted by epilepsy. Post a picture to social media, include a brief statement explaining Epilepsy Awareness Month, and use hashtags like #EpilepsyAwareness to get the word out!
Change your Social Media Profile Picture
It’s quick and simple to express your support in this way! You can add personalized frames or photos to your profile picture from a variety of nonprofits, such as the Epilepsy Foundation. Friends and family may get curious about this adjustment, which might lead to discussions about raising awareness of epilepsy.
Get Seizure First Aid Certified
Knowing what to do in the event that someone close to you has a seizure can be an easy way to demonstrate support. Here’s a brief summary: Remain calm, turn them onto their side, support their head, and don’t put anything in their mouth. Consider enrolling in the Epilepsy Foundation New England’s free seizure first aid training to expand your knowledge. You will get ready to confidently help someone having a seizure with this certification training.
Support Epilepsy Organizations
Numerous charitable organizations dedicate their lives to raising awareness, funding research, and supporting individuals with epilepsy and their families. Think about attending a local awareness event or making a donation to a charity such as the Epilepsy Foundation. Your support helps finance outreach and research initiatives, and even small donations can have a significant impact.
Use Purple Ribbons Creatively
All month long, you can show your support by pinning a simple purple ribbon to your jacket or purse. Think about creating ribbons to give to loved ones if you’re feeling creative. To spread awareness, you can even distribute them at your place of employment, school, or neighborhood.
Organize a Purple Day at Work or School
To increase awareness, propose a “Purple Day” where all employees or students dress in purple. To make it entertaining, pair this with a quick informational session, a group lunch, or even a picnic with a purple theme. It’s a simple method to inspire others to participate and get knowledge about epilepsy.
Use Social Media to Spread the Word
Every post counts! To promote understanding, share myths, or facts about epilepsy. Many people are unaware that over 50 million individuals worldwide are affected by epilepsy, and that anyone can be impacted, regardless of their age or background. Sharing a single post can raise awareness significantly and educate dozens of people.
Get in Touch with Someone Impacted by Epilepsy
Reach out, offer support, and let someone know you care if you know someone who is impacted by epilepsy. Particularly during Epilepsy Awareness Month, a small note or considerate act can make a huge difference for someone.Spreading knowledge, increasing awareness, and letting people with epilepsy realize they’re not alone are the goals of supporting Epilepsy Awareness Month. We can all contribute to making a difference, whether it’s with a colorful remark or an act of compassion. So let’s support the epilepsy community, educate ourselves, and wear purple in November!

#### Check for ticks!
Check for ticks!Tick season is in full swing. Here are some tips to #BeTickAware:

Dress the part. When possible, wear clothing that keeps ticks off your skin and makes them easier to spot (long sleeve/pants and light colors) in high tick traffic areas.
Wear repellent. Use on-skin repellent (DEET, picardin 20%, oil or lemon eucalyptus) and on-clothing repellent (permethrin). Using both can provide double the protection!
Always CHECK for ticks! Look everywhere. They love to hide in areas such as the scalp, behind ears, under arms and between fingers and toes, waist, back, belly button and groin.

Keep your family and pets safe this tick season by using preventive measures to avoid bites and Lyme disease.

#### Complete a vision exam for your young student
Complete a vision exam for your young studentDid you know NH state recommends a complete vision exam for all students within first year of entry or transfer and screening for pre-K, K and 1st grade?
Regularly checking your child’s eyesight is an essential part of physical and cognitive development. Be sure to attend all well-child visits and bring any questions or concerns to your pediatrician and pediatric nurses.
Need to schedule an appointment? Please call our office at 603-447-3500 (pediatrics ext 212) or make an appointment online through your patient portal.

#### Differences between Type 1 and Type 2 diabetes
Differences between Type 1 and Type 2 diabetesSaco River Medical Group’s own Family Nurse Practitioner, Emily Beaulieu, ARNP, CDE talks diabetes; what it is and the differences between Type 1 and Type 2.

#### February is American Heart Month
February is American Heart MonthHello February! Today is the start of American Heart Month in which we join in spreading awareness and supporting the millions of Americans living with a cardiovascular condition.
Heart disease is the leading cause of death in the United States. However, you can do a lot to protect your heart by prioritizing your health. Being physically, active, eating healthier foods, getting enough sleep, not smoking, and finding healthy ways to reduce stress, are all ways in which you can prevent heart disease.
Focusing on your heart health has never been more important. To learn more please visit the National Heart, Lung and Blood Institute website at nhlbi.nih.gov.

#### Flu Season is here
Flu season is here. Protect yourself and your loved ones by staying up to date on your vaccines. Getting your flu shot is quick, easy, and one of the best ways to stay healthy this Fall. Call our practice to schedule your appointment today!

#### Get Ready to Renew Now
Get Ready to Renew NowDon’t get caught without health insurance! Now that things are getting back to normal, your Medicaid coverage is too. Renewals have been on pause due to Covid-19, but they’re making a comeback. Ensure your state knows your current address so you don’t miss important information such as your renewal letter. Have questions?
Visit Medicaid.gov/renewals or contact your state Medicaid office for help.

#### Go Red
Go RedFebruary 2 is National Wear Red Day! Did you know heart disease is the leading cause of death in the U.S.? Saco River Medical Group joins the Heart Month movement to spread awareness around the importance of taking time daily to think about heart health and protect all our hearts. Today we rocked our red in support of women’s heart health and heart disease prevention!

#### Goodbye Kenji Funkanga
Goodbye Kenji FunkangaAfter 24 amazing years with us, we said goodbye to our acupuncturist, Kenji Funkanga, last week. He's off to Japan to visit family and take a well-deserved break. Wishing you all of the best, Kenji, your SRMG family and patients will always appreciate your incredible impact and dedication!

#### Happy Halloween!
Happy Halloween!BOO! From all of us at Saco River Medical Group. Stay safe this Halloween as you venture out for trick-or-treating! Here are the local trick-or-treating times: Conway & Bartlett: 5:00-8:00pm Tamworth: 5:30-7:30pm Madison: Don't miss the Trunk or Treat event tonight from 5-7pm! For a complete list of NH trick-or-treating times, visit: https://www.wmur.com/article/new-hampshire-trick-or-treat-schedule-2024/62452783. Remember to wear reflective clothing or carry flashlights, check all candy before eating, and have a spooktacular time!

#### Heart-Checked Recipes for Health Living
Heart-Checked Recipes for Health LivingStaying in for Valentine’s Day? Looking for some last minute recipes to spice up your evening? Check out the links below from the American Heart Association for health conscious dishes that will leave your stomach (and heart) satisfied!
https://recipes.heart.org
https://www.heart.org/.../heart-check-certified-recipes

#### Hurricane Helene & Milton Relief
Hurricane Helene & Milton ReliefOur hearts go out to those affected by Hurricane Helene and Milton. Many organizations are working tirelessly to support these communities. If you would like to help, visit one of these websites to learn about ways you can make a difference. These are just a few of the many organizations working hard to support those affected:

redcross.org
belovedasheville.com
internationalmedicalcorps.org
heartswithhands.org
feedingflorida.org
directrelief.org
mercychefs.com
sbpusa.org

Every act of support, big or small, can have a meaningful impact. Together, we can help these communities recover and rebuild.

#### Indigenous People’s Day
Indigenous People’s DayIn observance of Indigenous People's Day today, Monday, October 14th, our Family Practice, Pediatrics, and Lab will be closed. Our Walk-In Clinic will remain open from 8am-4pm. Regular hours will resume on Tuesday, October 15th. Have a safe and relaxing holiday!

#### January is National Blood Donor Month
January is National Blood Donor MonthThe month of January is an opportunity to recognize the roughly three percent of the U.S. population that donates blood each year.
In light, we would would like to share some awesome statistics related to blood donations:

A blood transfusion occurs every two seconds in America, and a single donation can save multiple lives.
25% of the blood supply is used by patients battling cancer.
1 in 3 African-American blood donors are a match for a patient with sickle cell disease.

To learn more about becoming a blood donor, or to find a blood donation center near you, please visit americasblood.org

#### Keep Your Trick-or-Treaters Safe
Keep Your Trick-or-Treaters SafeAs Halloween approaches, keep your trick-or-treaters safe with these candy inspection tips.
For more information visit: https://www.fda.gov/food/buy-store-serve-safe-food/halloween-food-safety-tips-parents.

#### Kicks for Kids!
Kicks for Kids!Saco River Medical Group is participating in the NH Healthy Families Kicks for Kids! Take your teen to their pediatrician for a well child exam any time in 2023 and be entered to win a $100 Nike gift card!
Take your teen to their pediatrician for a well child exam any time in 2023 and be entered to win a $100 Nike® gift card!
Drawings will be held monthly, a total of 10 Nike® gift cards per month.
(Teens who have already completed their well child visit for 2023 have been entered in the first drawing. Winners will be notified by email.)
There’s no form to fill out or raffle entry to complete, you will automatically be entered just by taking your teen to their pediatrician for their well child visit.
Remember, with My Health Pays® rewards your teen will earn $30* just for going to their well child visit!
Good luck and good health!

#### Know the numbers
Know the numbersHigh blood pressure, also called hypertension, is blood pressure that is higher than normal and usually develops over time. It has no warning signs or symptoms, leaving many unaware they have it and can happen because of unhealthy lifestyle choices, such as not getting enough regular physical activity.
Regularly measuring your blood pressure is the only sure way to know whether or not hypertension exists. This is why regular wellness visits with your health care team are so important. In most cases, you can manage your blood pressure to lower your risk for serious health problems.
Know the numbers and talk with your PCP about managing blood pressure, and ways to keep track of it from home.

#### Let’s Get Vaccinated
Let’s Get VaccinatedImmunize your crew before you get the flu! Saco River Medical Group will be hosting a pediatric and adult FLU vaccine clinic for our patients. The clinic will be run by our very own pediatric nurses, Jen and Ann, during the days of September 7th, 11th, 12th, 14th & 15th.
Times will vary based on appointment. Be sure call our office at 603-447-3500 to secure your spot before they fill up. You can also request an appointment through your patient portal.

#### March is Colorectal Cancer Awareness Month
March is Colorectal Cancer Awareness MonthMarch is Colorectal Cancer Awareness Month! CRC is the second deadliest cancer in the United States. However, by spotlighting prevention awareness, we can inspire more people to get screened by the age of 45.
Screening for colorectal cancer can find the warning signs of colon and rectal cancer, letting doctors take action to prevent the disease. It can also spot active colorectal cancer early on, when the treatment is most effective.
For more information and support please visit ccalliance.org

#### Men’s Health Week
Men’s Health WeekIn honor of Men’s Health Week, we thought it would be fitting to show Dr. Emery and Dr. Laracy getting their fitness on during a cycling trip in Sedona, Arizona!
Men’s Health Week is a time to focus on prioritizing and taking control of your health. Whether it be making that overdue appointment, getting out to play a round of golf, cooking a health conscious meal for the family or relaxing to calm your mind, we encourage all men to make time for something they truly enjoy to do. It’s all healthy!

#### National Patient Recognition Week at SRMG
National Patient Recognition Week at SRMGAs we wrap up National Patient Recognition Week, SRMG would like to extend a special thank you to all of our loyal patients, families, and community.
This past week was a time for our healthcare professionals to reflect on the importance of emphasizing patient satisfaction and providing superior healthcare to every individual. 
Our practice recommits to always putting the patient first, to listen, and to be an advocate for your health and wellbeing. 

#### New Patient Portal app coming soon
New Patient Portal app coming soonComing soon! The athenaPatient app allows our patients who are currently using the patient portal, to conveniently access their health information, view upcoming appointments and connect with their care team at the click of a button.
Stay tuned! We will be live with the athenaPatient app in about two weeks.

#### November is American Diabetes Month
November is American Diabetes MonthNovember is American #DiabetesMonth! It takes a team to manage diabetes and you are the most important participant in your diabetes care. During this month we will be raising awareness on the importance of your healthcare plan, and providing management tips from our Certified Diabetes Educator, Emily Beaulieu, RN, APRN, CDE.

#### Saco River Medical Group Announces 2024 Top Rural Health Clinic Recognition
Saco River Medical Group Announces 2024 Top Rural Health Clinic RecognitionSaco River Medical Group, a Rural Health Clinic serving the Mount Washington Valley has been recognized as one of the top rural primary care practices in the United States according to the 2024 Lilypad Awards, the first and only ranking program for our nation’s 5,400+ Rural Health Clinics. The Lilypad Awards recognize the Rural Health Clinics that outperform their rural primary care practice peers in terms of efficiency and operational excellence.
Utilizing data from the Centers for Medicare and Medicaid program to calculate rural-relevant metrics across five domains, the Lilypad Awards provide a comprehensive and objective assessment of rural health clinic performance. The Lilypad Awards evaluate both provider-based (hospital-owned) or independent practices to produce a comprehensive ranking system for every Rural Health Clinic in the nation. The Top Five organizations in each of five geographic regions have earned the 2024 Lilypad Award Top Clinic recognition.
Saco River Medical Group has been providing care to the Mount Washington Valley since 1996. It is "SRMG's" mission to ensure an accessible , affordable, appropriate and high quality outpatient healthcare system to maintain and improve the health and well-being of the community.
About Lilypad. Lilypad® is a Maine-based analytics firm founded in 2011 to provide mobile and web-based performance improvement applications for healthcare provider organizations and State Offices of Rural Health. We adhere to a core business principle that accountable leaders require sound data and simple, innovative tools to be successful in their roles within the emerging value-based care delivery environment. For more information about the Lilypad Awards, contact Gregory Wolf at (207) 232-3733 or email gwolf@lilypad207.com.

#### Schedule your child’s sports physical today
Schedule your child’s sports physical todayHave you scheduled your child’s sport’s physical? Fall sports are just days away! Don’t wait to call us at 603-447-3500 or make an appointment online through your patient portal. Enjoy the last weeks of summer stress free!

#### Spreading the Holiday Cheer at SRMG
Spreading the Holiday Cheer at SRMGOur staff has been spreading holiday cheer throughout the office with plenty of festive activities!
The celebrations began with a beautiful tree lighting, brightening up our waiting room. It has been a delightful centerpiece for all of our patients and staff to enjoy!
The excitement continued with our reindeer races. Each day, staff participated in team challenges to help their reindeer dash to the finish line. Congratulations to Team Dancer, our front dask team, for racing to victory!
We also hosted a door decorating contest that showcased some amazing creativity. After a week of voting, Team Cupid, which was team 1 in our Family Practice, took the win with their fantastic creation, which you can see pictured below.
Thank you to our incredible staff for making the start of this festive season so special. And there's more fun ahead—stay tuned for highlights from our upcoming Ugly Sweater Potluck and Hot Chocolate Bar!

#### SRMG acknowledges World Suicide Prevention Day
SRMG acknowledges World Suicide Prevention DayAs a community, we can take the time to raise awareness, reduce the stigma around suicide, and encourage well-informed action to reduce these instances around the world. Suicide CAN be prevented and we are always here to provide hope, support and local resources to you or your loved one. To learn more, please visit afsp.org or get immediate help through the 988 Suicide and Crisis Lifeline.

#### SRMG gearing up for Breast Cancer Awareness month
SRMG gearing up for Breast Cancer Awareness monthIn support for Breast Cancer Awareness month SRMG staff is gearing up on how they can help support our patients and community with information on genetic screening.  Genetic screening is one tool patients have in order to screen for Breast Cancer.
Follow us on social media to stay connected and learn more on what Saco River Medical Group is doing to help spreads awareness during the month of October.

#### Sun Safety
Sun SafetySummer is nearing! Protect the skin you’re in and use these UV protection tips when having fun outdoors.

Wear a minimum broad spectrum 30 SPF sunscreen
Re-apply every two hours or after swimming and sweating
Wear sun protective clothing such as hats or sunglasses
Seek shade during peak sun hours (10 am - 4 pm)

#### Talk with your provider about breast cancer screening
Talk with your provider about breast cancer screeningDid you know 1 in 8 women will be affected by breast cancer in their lifetime? This means hundreds of thousands of breast cancer cases will be diagnosed just this year. However, with proper screening, early detection and knowledgeable risk assessment, most women can survive breast cancer if found and treated early.
Join SRMG in spreading awareness around the importance of regular mammograms and early detection. Talk with your provider about screening and know your risks!
To learn more about breast cancer, find resources or get involved, please visit nationalbreastcancer.org or abcf.org.

#### Teddy Bear Thursday
Teddy Bear ThursdayDon’t miss it! Please call our office at 603-447-3500 to schedule your child’s appointment. Our staff cannot wait to share some of the surprises that they have planned.

#### We are scent free!
We are scent free!A friendly reminder that SRMG is a fragrance free workplace. Thank you for not wearing perfumes, oils or scented lotions to your medical visit or while accompanying a patient.

#### Welcome Amber Ives, FNP to our team
We are excited to welcome Amber Ives, FNP, to the Saco River Medical Group family! Amber brings a diverse clinical background and a passion for compassionate, patient-centered care. We look forward to her joining our team and serving our community.
Amber is a graduate of the University of Southern Maine and brings a diverse clinical background with experience in cardiothoracic intermediate care, hospice, women’s health, and dementia care.
Throughout her career, she has worked alongside exceptional healthcare teams, contributed to the development of dementia care protocols implemented in clinical practice, and helped improve patient education in women’s health. Her experience as a travel nurse has strengthened her ability to adapt quickly, collaborate with multidisciplinary teams, and provide compassionate, patient-centered care.
“I truly love being a Family Nurse Practitioner! As a University of Southern Maine graduate, I have worked throughout my career on amazing teams in Cardiothoracic IMC care, developed dementia protocols implemented in clinical practice and hospice care, and improved patient education for women’s health. My travel nursing experience has enabled me to adapt quickly and optimize care in new environments.”
“I’m passionate about helping others, enjoy fast-paced settings, and believe that laughter is the best medicine. Even a small moment of humor can brighten someone’s day. I grew up in New England, so I value hard work, resilience, and staying focused on what matters most: my little family, who are at the heart of everything I do.”
 

#### Welcome back Meridith!
Welcome back Meridith!We would like to give a warm welcome back to one of our providers, Meridith Perry, who has been deployed in Ali al Salem AB Kuwait for seven months. We are so excited to have her back on board at SRMG!

### Pages

#### About Us
URL: https://sacodocs.com/about-us/

#### Acupuncture Team
Our ProvidersAcupuncture Team
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Kenji FukunagaLicensed Acupuncturist
Kenji studied Acupuncture and Oriental Medicine for six years in both Japan and China. He has worked in hospitals, clinics and sports facilities and brings many years of experience to our group. He is licensed to practice acupuncture in New Hampshire, Vermont and Japan.

#### Annual Wellness
Annual Wellness VisitsIts preventative care to keep you healthy
An Annual Wellness Visit is a once yearly opportunity to focus on your individual preventative health needs with your primary care provider. This is important even if you’re in excellent health or are already well-connected for chronic health issues.
What to expect
The goal of an Annual Wellness Visit is to create an individualized plan to maintain your health.
Items addressed during this visit include:

Vital signs, height and weight
Health history update, including allergies
Review of your current medications, vitamins and supplements
Depression screening
Cognition screening
Mobility screening
Scheduling preventative screening including: colon cancer, diabetes, cardiovascular disease, breast cancer for women, and prostate cancer for men
Vaccination review

The Medicare annual wellness visit is FREE with Medicare part B coverage. Patients are eligible for a wellness visit once per year , as long as 11 months have passed since their last visit.
The provider for a Medicare annual wellness visit does not have to be a physician. If the provider is a physician assistant, nurse practitioner, or other medical professional under the supervision of a physician, a patient can receive their AWV.
A Medicare annual wellness visit is key to establishing a patient’s annual care plan. Throughout the visit, the provider acquires beneficiary information, assesses the beneficiary, and counsels the beneficiary.
Types of Medicare wellness visits:
Appointment Goals
Acquire beneficiary information

Complete a Health Risk Assessment
Update your list of providers/suppliers
Update medical/family history
Review risk factors for depression, functionary ability, and level of safety

Begin Assessment

Assess: record height, weight, BMI, blood pressure, etc.
Detect cognitive impairment

Counsel beneficiary

Establish/update screening schedule
Update risk factors and recommend interventions
Give personalized advice, referrals, and educational materials.

Initial Preventive Physical Examination (IPPE)
Review of medical and social health history, and preventive services education

Covered only once, within 12 months of Part B enrollment
Patient pays nothing (if provider accepts assignment)

Annual Wellness Visit
(AWV)
Visit to develop or update a personalized prevention plan, and perform a health risk assessment

Covered once every 12 months
Patient pays nothing (if provider accepts assignment)

Routine Physical Examination
(CPE)
Exam performed without relationship to treatment or diagnosis for a specific illness, symptom, complaint, or injury

Not covered by Medicare; prohibited by statute
Patient pays 100% out-of-pocket

#### Billing
BillingWelcome to Saco River Medical Group Patient Billing Services. Billing for medical services typically involves three parties: the patient who received a medical service, the patient’s insurance carrier and SRMG. SRMG submits claims to your insurance carrier on your behalf; however, it is important to note that your medical insurance is a contract between you and your insurance company. Amounts not covered by insurance, such as deductibles, co-payments or denied charges, are billed to the patient.
If you have questions about SRMG billing or about a bill you may have received, we are here to help.
SRMG patients can pay their bills via the two ways outlined below. If you would like to set up a budget plan, please call our office at 603-447-3500

Call our office at 603-447-3500 and ask for our billing department
Pay online through the Patient Health Portal (free account sign-up required)

Saco River Medical Group accepts most insurance carriers
We participate with some of the NH Exchange Insurance Plans offered by several carriers that are part of the Affordable Care Act (a.k.a ObamaCare). Additional information at HealthCare.gov.
Instructions for Changing Your Primary Care Provider on your HMO insurance:
All HMO insurance plans need to have your provider listed on your card

Call the customer service on the back of your card
Let them know that you would like to change your Primary Care Provider to whomever you see

You will need your providers NPI number:  Here is a list of providers and NPI numbers
Beaulieu, Emily
Emery, Ross
Hubbell, Franklin
Ives, Amber
Laracy, Richard
Palentchar, Christopher
Perry, Meridith
Stanley, Nicole
Nason, Melissa-Jo
1538271747
1477647915
1548372758
1851219216
1881801272
1669940045
1770647661
1558725861
1881326593
Some of Our Participating Insurance:Saco River Medical Group participates with the following insurance companies.  It is recommended that you check with your insurance carriers directly in advance to verify that SRMG is included in their network.

Aetna
Amerihealth
Anthem/BCBS products
Centene – NH Healthy families
Cigna
Harvard Pilgrim Health Care (HMO/POS)

Harvard Stride Medicare

Humana
Mainecare (Maine)
Medicad (NH)
Medicare

Railroad Medicare

New Hampshire Healthy Families
Tufts

Tufts Freedom Plan
Tufts HMO/POS
Tufts PPO

United Health Care
Well sense Health Plan

Useful Information and Forms

Good Faith Disclaimer
Financial Hardship Program
Sliding Fee Application & Annual Income Threshold 2026
Annual Income Threshold

#### Blog
Welcome Amber Ives, FNP to our team
			
														
								
													
				
																		
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						Welcome Amber Ives, FNP to our team					
				
			
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	Welcome Amber Ives, FNP to our teamBy Steve Morin|2026-07-17T11:43:24-04:00July 17, 2026|We are excited to welcome Amber Ives, FNP, to the Saco River Medical Group family! Amber brings a diverse clinical [...]Read MoreComments Off on Welcome Amber Ives, FNP to our team

			
		
			
														
				
	

														Spreading the Holiday Cheer at SRMG
			
														
								
													
				
																		
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	Spreading the Holiday Cheer at SRMGBy Steve Morin|2024-12-20T09:41:51-05:00December 20, 2024| Resources      Our staff has been spreading holiday cheer throughout the office with plenty of [...]Read MoreComments Off on Spreading the Holiday Cheer at SRMG

			
		
			
														
				
	

														Celebrate, Educate, Advocate:  Ways to Make Epilepsy Awareness Month Count
			
														
								
													
				
																		
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	Celebrate, Educate, Advocate:  Ways to Make Epilepsy Awareness Month CountBy Steve Morin|2024-11-21T13:50:19-05:00November 21, 2024| Resources      Epilepsy Awareness Month, observed in November, aims to raise awareness and understanding of [...]Read MoreComments Off on Celebrate, Educate, Advocate:  Ways to Make Epilepsy Awareness Month Count

			
		
			
														
				
	

														Happy Halloween!
			
														
								
													
				
																		
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	Happy Halloween!By Steve Morin|2024-10-31T12:37:16-04:00October 31, 2024|BOO! From all of us at Saco River Medical Group. Stay safe this Halloween as you venture out for trick-or-treating! Here are the local trick-or-treating times: Conway & Bartlett: 5:00-8:00pm Tamworth: 5:30-7:30pm Madison: Don't miss the Trunk or Treat event tonight from 5-7pm!Read MoreComments Off on Happy Halloween!

			
		
			
														
				
	

														Flu Season is here
			
														
								
													
				
																		
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	Flu Season is hereBy Steve Morin|2024-10-31T12:28:27-04:00October 31, 2024|Flu season is here. Protect yourself and your loved ones by staying up to date on your vaccines. Getting your [...]Read MoreComments Off on Flu Season is here

			
		
			
														
				
	

														Goodbye Kenji Funkanga
			
														
								
													
				
																		
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	Goodbye Kenji FunkangaBy Steve Morin|2024-10-31T12:27:09-04:00October 31, 2024| Resources      After 24 amazing years with us, we said goodbye to our acupuncturist, Kenji [...]Read MoreComments Off on Goodbye Kenji Funkanga

12NextVIEW OUR
LATEST
RECIPES
			 
APPOINTMENTS:
Schedule through our portal today or call (603-447-3500)
WALK IN SERVICE:
Our Walk-In service is open on a first-come, first-serve basis.
Conway
Monday – Friday – 8AM to 6PM
Saturday – 8AM – 4PM
Sunday – 9AM – 1PM
Conway Lab Hours
Monday through Friday – 7AM – 5:30PM
PRESCRIPTION REFILLS
To make your prescription refills easy, please call our dedicated prescription line 447-6234 and leave a message. We ask that you plan for refills so that we can refill them within 48 hours without you running out of your medicines.
Easy · Convenient · Secure
You can now request your prescription refills through our Patient Portal!
QUESTIONS?
For triage or health questions, please give the reception staff enough information to determine if the problem requires immediate attention or whether the nurse, nurse practitioner, or physician can call you back. We make every effort to respond to questions at midday and the end of each day. (603) 447-3500

		Family PracticeSteve Morin2026-05-08T11:09:51-04:00
				
	

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PediatricsSteve Morin2026-05-08T11:11:07-04:00
				
	

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#### Breast and Cervical Screening
Breast and Cervical ScreeningThe New Hampshire Breast and Cervical Cancer Program (NH BCCP) helps individuals across New Hampshire access breast and cervical cancer screening and diagnostic services. Services are offered at many health care sites, such as hospitals and doctor’s offices, throughout New Hampshire.
Free Cancer Screening
Screening for breast and cervical cancer can help find cancers at an early stage. Early-stage cancers are easier to treat than later-stage cancers. This means the chance of survival is much higher if a cancer is found at an early stage. Regular screening for breast and cervical cancer can lower a person’s risk of dying of cancer.
Please reach out to our BCCP site coordinator Jeanne Baril, LPN at 603-447-3500 or you can reach out through your patient portal to take the next steps in the application process.
You may be able to access FREE breast and cervical cancer screening and diagnostic follow-up services if you meet the following requirements:
Residence

You live in New Hampshire (or bordering York County Maine).

Status

You are between the ages of 21 and 64 years, and
Have no insurance or insurance that does not pay for screening or diagnostic services, and
You have breasts or a cervix. This includes:

Transgender women who have taken or are taking hormones
Transgender men who have not had a bilateral mastectomy and/or have a cervix

#### Contact Us
Contact UsFamily Practice & Pediatrics Conway Office
Use the Patient Portal to schedule your appointment online or call our scheduling staff who are ready to help you during regular business hours.
Please leave a review
Contact the Conway Location
7 Greenwood Avenue
Conway, NH 03818
Appointments: 603-447-3500
Fax: 603-447-5568

            
            
            
            
            
            
            
            
             
            
               
        
				
				
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The Walk-In Services Conway
Our Walk-in services are open on a first come, first-serve basis.

Monday-Friday — 8am to 6pm
Saturday — 8am to 4pm
Sunday — 9am to 1pm

Please leave a review
Contact the Conway Location
7 Greenwood Ave
Conway, NH 03813
Phone: 603-447-2555
Fax: 603-447-5568
Laboratory, X-Ray and Imaging Services Conway
Use the Patient Portal to schedule your appointment online or call our scheduling staff who are ready to help you during regular business hours.
Please leave a review
Contact the Conway Location
7 Greenwood Ave
Conway, NH 03813
Appointments: 603-447-3500
Patient Portal
Easy – Convenient – Secure
The online Patient Portal is the one place you need to go to manage your health anytime, anywhere. Schedule appointments, communicate with your provider, or refill requests to us, and view your tests results and billing online without having to schedule an appointment or wait on the phone.

How do I sign up?

Sign up here in our office
Sign up from the email invitation you received from us

Let us know how we can help you create your Patient Portal account!
Features of the Patient Portal

Web Scheduling — Schedule or change appointments online 24/7. No phone tag. No hold music. Just a confirmation in 1 minute instead of 8.
Private Messaging — Communicate privately with us any time of the day or night with secure messaging.
Refill Requests — Request prescription refills online without having to take time out of your day.
Test Results — See your lab results and health history instantly without scheduling an appointment.
Online Billing — Pay your bills with a click instead of a check and save your billing information on file for further use.

Go To Patient Portal

#### Employment Opportunities
Employment OpportunitiesCurrently, we do not have any open positions, but we encourage you to check back with us in the future. We’re always on the lookout for talented individuals.

#### Family Practice Team
Our ProvidersFamily Practice Team
Emily BeaulieuRN, APRN, CDE
Emily graduated from the University of New Hampshire in May 2000. She is an Advanced Nurse Practitioner and a Certified Diabetes Educator. She provides healthcare for the whole family with an emphasis on prevention and education. She specializes in the education and treatment of patients living with diabetes. Medical work in Haiti rounds out her very busy life.
Meridith PerryAPRN
Meridith Perry is a Mount Washington Valley native and a very experienced nurse practitioner. She completed her Master’s of Science in Nursing as a Women’s Health NP at Drexel University in Philadelphia, PA. She recently completed her Post Masters certificate in Family Medicine at the University of Southern Maine. She continues to be a member of the Air Force Reserve as a combat and trauma flight nurse. She currently holds the current rank of Major. When not helping patients, Meridith enjoys skiing, tennis and working on restoring her historic home.
Meridith PerryAPRN
Meridith Perry is a Mount Washington Valley native and a very experienced nurse practitioner. She completed her Master’s of Science in Nursing as a Women’s Health NP at Drexel University in Philadelphia, PA. She recently completed her Post Masters certificate in Family Medicine at the University of Southern Maine. She continues to be a member of the Air Force Reserve as a combat and trauma flight nurse. She currently holds the current rank of Major. When not helping patients, Meridith enjoys skiing, tennis and working on restoring her historic home.
Amber IvesFNP
Amber is a graduate of the University of Southern Maine and brings a diverse clinical background with experience in cardiothoracic intermediate care, hospice, women’s health, and dementia care.
Throughout her career, she has worked alongside exceptional healthcare teams, contributed to the development of dementia care protocols implemented in clinical practice, and helped improve patient education in women’s health. Her experience as a travel nurse has strengthened her ability to adapt quickly, collaborate with multidisciplinary teams, and provide compassionate, patient-centered care.
Nicole StanleyAPRN
Nicole Stanley, Family Nurse Practitioner, joined Saco River Medical Group in April of 2019. Originally from Northwood, NH, Nicole spent 11 years in Florida where she completed her undergraduate and master’s degree at the University of South Florida, before returning back to the valley in 2016. Nicole is invested in the care she provides for others, educating her patients and advocating for healthier lifestyles. In order for people to be proactive in their health and improve their quality of life, she believes her role as a clinical nurse practitioner involves being a primary caregiver as well as an educational leader. When she’s not providing healthcare, Nicole enjoys spending time with her husband, two sons and young daughter.
Nicole StanleyAPRN
Nicole Stanley, Family Nurse Practitioner, joined Saco River Medical Group in April of 2019. Originally from Northwood, NH, Nicole spent 11 years in Florida where she completed her undergraduate and master’s degree at the University of South Florida, before returning back to the valley in 2016. Nicole is invested in the care she provides for others, educating her patients and advocating for healthier lifestyles. In order for people to be proactive in their health and improve their quality of life, she believes her role as a clinical nurse practitioner involves being a primary caregiver as well as an educational leader. When she’s not providing healthcare, Nicole enjoys spending time with her husband, two sons and young daughter.
Christopher PalentcharPA-C
Chris Palentchar, PA-C completed his master’s in physician assistant studies at Massachusetts College of Pharmacy and Health Sciences in December 2018. Before completing his PA program, Chris worked as a part of our clinical support staff. He rejoins our team at Saco River Medical Group as a family practice provider and in the walk-in clinic. Chris believes in comprehensive care of the whole person. When not practicing, Chris can be found on the hiking trails or ski mountain. Chris lives locally with his wife and daughter.
Melissa-Jo NasonDNP, APRN, FNP-C
Melissa-Jo Nason, our latest Family Nurse Practitioner addition to Saco River Medical Group, is a distinguished Baylor University graduate with a Doctorate in Nursing Practice (DNP). Her research at Baylor centered on tick-borne diseases and enhancing public access to AEDs, boosting out comes for out-of-hospital cardiac arrests. She trained under our very own Emily Beaulieu, APRN, RN. With experience in various medical fields, from the emergency department to family practice, Melissa-Jo offers vast expertise.
Not just a skilled medical professional, Melissa-Jo is a U.S. Air Force veteran who completed two tours in Iraq during Operation Iraqi Freedom. Her diverse roles, ranging from camp nursing to medical mission work, highlight her adaptability and resourcefulness. A military veteran and spouse, she brings unparalleled diplomacy to our team.
Melissa-Jo NasonDNP, APRN, FNP-C
Melissa-Jo Nason, our latest Family Nurse Practitioner addition to Saco River Medical Group, is a distinguished Baylor University graduate with a Doctorate in Nursing Practice (DNP). Her research at Baylor centered on tick-borne diseases and enhancing public access to AEDs, boosting out comes for out-of-hospital cardiac arrests. She trained under our very own Emily Beaulieu, APRN, RN. With experience in various medical fields, from the emergency department to family practice, Melissa-Jo offers vast expertise.
Not just a skilled medical professional, Melissa-Jo is a U.S. Air Force veteran who completed two tours in Iraq during Operation Iraqi Freedom. Her diverse roles, ranging from camp nursing to medical mission work, highlight her adaptability and resourcefulness. A military veteran and spouse, she brings unparalleled diplomacy to our team.

#### Home
Pediatrics
Our board certified pediatricians specialize in the care of infants, children, teens and young adults.
Family Practice

Since 1996, Saco River Medical Group’s Family Practice has provided continuous and comprehensive medical care for our patients and their families.
Walk-In Clinic
Conway Walk In Clinic specializes in the acute care needs for any patient seeking medical care. We are accessible to our visitors and to our greater community regardless of where you receive primary care.
Learn MoreLearn MoreLearn MorePediatrics
Our board-certified family practice doctors specialize in pediatric care that is sensitive to the unique needs of your child.
Learn MoreFamily Practice
Since 1996, Saco River Medical Group’s Family Practice has provided continuous and comprehensive medical care for our patients and their families.
Learn MoreWalk-In Clinic
Conway Walk In Clinic specializes in the urgent care needs for any patient seeking medical care for acute issues. We are accessible to our visitors and to our greater community regardless of where you receive primary care.
Learn MoreNEWSOUR SERVICES

			
		
			
														
				
	

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	Welcome Amber Ives, FNP to our teamWe are excited to welcome Amber Ives, FNP, to the Saco River Medical Group family! Amber brings a diverse clinical background and a passion for compassionate, patient-centered care. We look forward to her joining our team and serving our community. [...]

			
		
			
														
				
	

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	Spreading the Holiday Cheer at SRMG Resources      Our staff has been spreading holiday cheer throughout the office with plenty of festive activities! The celebrations began with a beautiful tree lighting, brightening up our waiting room. It has been a delightful [...]

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#### Home
URL: https://sacodocs.com/home/

#### Meet Our Team
Meet Our TeamFamily PracticeOur Family Practice uses team-based care to meet patient needs in a collaborative effort. We focus on personalized medical care to prevent, educate and manage various medical issues- simple and complex- in newborns to seniors. Each provider is dedicated with the support of their team to promote optimal health and wellness for their patients.
Meet Our Family Practice ProvidersPediatricsOur board-certified family practice doctors specialize in pediatric care that is sensitive to the unique needs of your child. We care for children of all ages and stages—from newborns to infants through adolescents and young adults. Experts in diagnosing and treating all children, we partner with our young patients and their families to promote wellness, disease prevention, and education.
Meet Our Pediatric ProvidersPediatricsOur board-certified family practice doctors specialize in pediatric care that is sensitive to the unique needs of your child. We care for children of all ages and stages—from newborns to infants through adolescents and young adults. Experts in diagnosing and treating all children, we partner with our young patients and their families to promote wellness, disease prevention, and education.
Meet Our Pediatric ProvidersWalk-In ClinicConway Walk In Clinic specializes in the urgent care needs for any patient seeking medical care for acute issues. We are accessible to our visitors and to our greater community regardless of where you receive primary care. We are also accessible to our primary care patients to extend services in collaboration with their medical team.
Meet Our Walk-In Clinic Providers

#### Myriad Genetics Cancer Screening
Myriad Genetics Cancer ScreeningThere are more than 11 cancers with a known hereditary component. Knowing your risk of hereditary cancer can help prevent cancer or detect it sooner.
Did you know?
Breast. Ovarian. Endometrial. Prostate. Colon. Pancreatic. Kidney:
These are a few of the cancers with a hereditary component.
Cancers can be inherited from both the mother’s and father’s side of the family.
Fathers can pass along the gene for breast cancer to their daughters. That’s why it is so important to gather as much family history as possible.
If any of the above cancers or others have appeared in your family history, you may want to consider genetic testing.
Genetic testing can help you determine if you are at increased risk of developing certain types of cancer.
Take My Risk QuestionnaireSpecializing In:
Hereditary Cancers
Genetic Screening
Genetic Education
Cancer Navigation
Cancer Survivorship

#### Our Mission
Vision
The people of the Mount Washington Valley area trust us and choose us for their personal health care.
Value Statement
These values provide the foundation for the Medical Group’s commitment to standards of high quality.
We value:

Seeking our patients’ perspective of quality in order to exceed their expectations
Understanding our professions’ perspective of quality in order to meet or exceed the standard of care
Doing the right thing the first time
Working together to continuously improve the quality of our care and services, collaborative relationships between the Clinical Staff, Office Staff, Administration, and the Community
Treating every individual at the moment of contact as the most important person to us at that time
Positive attitudes about self, coworkers, the clinic, and patients
Bold, creative, proactive, thinking and leadership
The prudent use of resources to improve quality and enhance accessibility and affordability of health care

Saco River Medical Group named 2024 Lilypad award recipientSaco River Medical Group is honored to have been recognized as one of the top rural primary care practices in the United States according to the 2024 Lilypad Awards, the first and only ranking program for our nation’s nearly 5,650+ Rural Health Clinics. The Lilypad Awards recognize the Rural Health Clinics that outperform their rural primary care practice peers in terms of efficiency and operational excellence.

#### Our Services
Our ServicesComprehensive Care from the Providers You Trust
Located In the heart of the Mount Washington Valley, Saco River Medical Group offers services for the whole family. Our providers stay current with up-to-date standards of practice utilizing modern technology to help our patient community maintain optimal health outcomes.
Our Conway office has been home to a medical practice for more than a century and we’re proud to be the Medical Home for families throughout the region and an active member of our community.
As a combined Primary Care Office and Non-Emergent Walk-in, our providers are able to keep your healthcare in one place.
Our services include:

Annual Wellness Visits
Gynecology care
Medication Assisted Treatment for substance abuse
Illness and acute injury care
X- ray services
Routine or Travel immunizations
Onsite Laboratory services
Minor orthopedic services including casting/splinting for simple fractures
Minor Surgery
Pediatrics
Referrals to specialists of your choice
Routine eye exams as well as Retinal Eye exams
Transition of care management
Chronic disease Management:
Chronic obstructive pulmonary disease
Diabetes care management
Congestive Heart Failure

			 
APPOINTMENTS:
Schedule through our portal today or call (603-447-3500)
WALK IN SERVICE:
Our Walk-In service is open on a first-come, first-serve basis.
Conway
Monday – Friday – 8AM to 6PM
Saturday – 8AM – 4PM
Sunday – 9AM – 1PM
Conway Lab Hours
Monday through Friday – 7AM – 5:30PM
PRESCRIPTION REFILLS
To make your prescription refills easy, please call our dedicated prescription line 447-6234 and leave a message. We ask that you plan for refills so that we can refill them within 48 hours without you running out of your medicines.
Easy · Convenient · Secure
You can now request your prescription refills through our Patient Portal!
QUESTIONS?
For triage or health questions, please give the reception staff enough information to determine if the problem requires immediate attention or whether the nurse, nurse practitioner, or physician can call you back. We make every effort to respond to questions at midday and the end of each day. (603) 447-3500

#### Our Team
URL: https://sacodocs.com/about-us/our-team/

#### Patient and Visitors
Patients and Visitors

#### Patient Forms
Patient FormsThe following forms and corresponding instructions have been provided for your convenience. Please note that these forms may not be the appropriate forms for all patients in all circumstances.
New Patient Forms
New patients can save time during their first appointment by completing the Patient Registration form prior to their visit. Simply print out the Patient Registration form, fill in the information requested, and bring the completed form with you to your appointment.

Patient Registration
HIPAA Privacy Notice
Notice of Nondiscrimination
Patient Consent to Treatment
Patient Financial Policy
Patient Bill of Rights
No Show Policy
Medical Release Form to SRMG

Wellness and Routine Exam Forms
Patients seeking a routine preventive exam (annual physical) should read the Routine Preventive Exam document below before their appointment.

Medicare Annual Wellness
Annual Wellness Visit Welcome Packet

Medical Records Request
To have medical records released, please complete the Authorization to Disclose Protected Health Information form, which is located below. You can also find information in the Patient Portal.

Medical Release Form from SRMG

Immunizations
Confused about what immunizations your health plan covers? This helpful checklist will guide you through the conversation with your health plan before your next visit if it may include immunizations.

Immunizations: Parent-Friendly Schedule for Children, Birth through 6 Years
Immunizations: Parent-Friendly Schedule for Preteens and Teens, 7-18 Years
Immunizations: Recommended Adult Immunization Schedule for ages 19 years or older
Vaccines & Immunizations

×Parent-Friendly Schedule for Preteens and Teens, Birth through 6 Years
Easy-to-Read Schedule for Children, Birth through 6 Years
×Parent-Friendly Schedule for Preteens and Teens, 7-18 Years
Easy-to-Read Schedule for Preteens and Teens, 7-18 Years
×Recommended Adult Immunization Schedule for ages 19 years or older
Adult Schedule, by Vaccine and Age Group

#### Patient Portal and Online Payments
Patient Portal and Online PaymentsSaco River Medical Group Patient Portal Agreement Policy and Procedures & Patient Agreement to Abide by Terms of Use.
The Saco River Medical Group Patient Portal (the “Patient Portal” or “Portal”) allows patients to securely view certain medical information online, as well as securely message their providers who are participating in the Patient Portal system. Use of the online Patient Portal can be a valuable tool that enhances patient-provider communication but is never a substitute for a patient visit.
Terms of Use General Policies and ProceduresThe Patient Portal offers an online means to view and access certain information related to your care at Saco River Medical Group. Information related to your care is highly confidential and may include psychiatric care information.
The Patient Portal also enables Saco River Medical Group to communicate with you for non-urgent issues only. The Patient Portal is not intended to provide internet-based diagnostic medical services nor does the Patient Portal support internet-based triage and treatment requests. Diagnosis can only be made and treatment recommended after you see your provider. The Patient Portal also does not support emergency communications and services.
DO NOT use the Patient Portal to communicate (i) an emergency, (ii) an urgent issue or (iii) sensitive information (e.g. mental health information, substance abuse issues, work excuses, worker’s compensation information, other legal matters). If you experience an emergency, contact the Emergency Department or dial 911.
Proper Subject Matter

Use the Patient Portal to update your demographic information.
Be sure that all information that you enter is true, accurate, complete, and updated.
Be concise when typing a portal message
DO NOT use the ‘Contact Us’ main website link for medical related questions. That link is meant for non-private
communications and feedback.

The Patient Portal offers the following functions

View and print “Continuity of Care Document” or “Health Summary”.
View updates to your health information.
View selected health information (allergies, medications, current problems, past medical history request, appointments).
Update your demographic information (i.e. address, phone numbers, etc.)

Not all of your health record information is included in the Patient Portal and your provider may decide, in his or her discretion, to exclude certain information even if such information is generally included in the Patient Portal. Accordingly, you should not rely on the Patient Portal as a complete health record.
Privacy

Portal messages from you to any staff member should be through the Patient Portal to avoid the security risks of regular email. All personal email address
lists will be kept confidential and such lists will not be shared with other parties, unless it is necessary to carry out Patient Portal operations (e.g. perform system upgrades to the Portal) or as required by law.
A variety of healthcare and administrative personnel (such as nurse practitioners, physician assistants, registered nurses, certified medical assistants, clerks, etc.) will be involved in reading, processing and replying to your portal messages and information submitted through the Patient Portal (similar to how phone communication is handled).
There is no need to notify us that you have read a portal message, unless you have a question or need further information.
Read our Notice of Privacy Practices for information on how private health information, is handled in our facility. The privacy notice can be viewed at svmc.org.
If you have any concerns about privacy, please contact the Saco River Medical Group’s Privacy Officer.

Please note that, while Saco River Medical Group uses security and encryption measures to protect your information, no system can eliminate all of the risks of intentional intrusion or inadvertent disclosure of information. While using the Patient Portal, information will be transmitted over the Internet, which is a medium ultimately beyond Saco River Medical Group’s control. As a result, Saco River Medical Group cannot ensure or warrant the security of any information transmitted through the Patient Portal. Furthermore, Saco River Medical Group cannot ensure or warrant the transmission of information.
Availability of Access to Patient Portal

Saco River Medical Group uses reasonable efforts to make the Patient Portal available 24 hours a day and seven days a week. There may, however, be instances where the Patient Portal may be interrupted for backups, maintenance, upgrades, emergency repairs and other reasons beyond Saco River Medical Group’s control. Saco River Medical Group will make reasonable efforts to minimize such interruptions. You agree that Saco River Medical Group will not in any way be liable or responsible to you for any such interruptions to the Patient Portal.
Although the Patient Portal is intended to be available 24 hours a day and seven days a week, the Patient Portal is only checked during hours of operation, which are 8 am to 5 pm Monday through Friday, excluding holidays. You are encouraged to use the Patient Portal at any time; however, portal messages submitted after hours are held for us until we return the next business day.
Reasonable efforts will be made to respond to portal message inquiries within 3 to 5 business days after receipt. Response time may be longer if the Patient Portal service is interrupted for maintenance, upgrades, or emergency repairs related to events beyond our control. In this respect, you agree not to hold Saco River Medical Group, its officers, directors, employees, affiliates, agents or other staff liable or responsible to you for such modification, suspension, or disruption of the Patient Portal.
If the Patient Portal message function is not accessible for any reason, please contact the office at 603-447-3500
Access to this secure Patient Portal is an optional service and may be suspended or terminated at any time and for any reason. If service is suspended or terminated, we will notify you as promptly as we reasonably can.

Medical Advice and Information Disclaimer
The Patient Portal is not meant to replace patient appointments or direct conversations with your provider. Requesting diagnosis or treatment of new conditions is not appropriate use of the patient portal. You will be instructed to make an appointment for appropriate diagnosis and/or treatment.
II. Terms of Use Patient Portal Guidelines and Security
How our Secure Patient Portal Works
The Patient Portal is a webpage that uses encryption and other security measures designed to keep unauthorized persons from reading communications, information, or attachments. Secure portal message and information are designed to be read only by someone who knows the right password to log in to the Patient Portal site.
How to Participate in our Patient Portal:

Patients can be signed up for Saco River Medical Group’s patient portal while they are in the office by discussing this option with receptionist.
Patients can sign up also from the Saco River Medical Group web site www.sacodocs.com.
The office staff may also send you a portal message link which aids in portal account set up.
When using the Patient Portal, you agree to conduct yourself in a manner consistent with all applicable laws and regulations.
You agree that you shall not:

(a) interfere or disrupt (or attempt to interfere with or disrupt) the Patient Portal or servers or networks connected with the Patient Portal;
(b) transmit any file which contains viruses or Trojans or any other contaminating or destructive feature, or;
(c) provide any information that is false or misleading or that you do not have the right to disclose.

How to Use our Patient Portal

Sign up for access through our office staff at Saco River Medical Group, or by visiting the sacodocs.com website. Children can be registered through their parents as a proxy until the child is twelve (13) years old.
Registration as a proxy can be extended from age 13 through 17 after completion of specific agreements in the office and provider discussions with parents and adolescents in the office. Please call our office if you are interested in this option.
After initial enrollment, you will receive a portal message with a temporary user ID and password, along with instructions on how to set up your account.
After logging into the portal for the first time, review the Patient Portal User Agreement and electronically submit the Agreement by clicking Accept. *Note: If enrolling electronically by selecting “Accept” you are indicating that you have read and fully understand the User Agreement, therefore creating an electronic signature of acceptance.
After the above is completed you should be all set to use the Patient Portal.

Termination
You may close your Patient Portal account at any time by contacting our office at 603-447-3500. Saco River Medical Group reserves the right to terminate your access to the Patient Portal at any time for any reason.
Available Components

Homepage: Allows you to view the following components of your medical record
My Health: Allows you to view information entered into core parts of your electronic health These are available for you to review as a health summary, vital signs care summaries, health records (may be downloaded Please not that your Patient Portal is not your complete medical record.
Test results: see test results
Appointments: Request appointments and see scheduled appointments.
Billing and Payments: Make payments, see statements and previous payment activity
Documents: documents sent directly to you from your provider such as letters, asthma action plans, etc.
Messages: View messages from your provider or the staff as well as send a message to your provider. Please review the section above “Availability of Access to Patient Portal”

Protecting Your Private Health Information and Risks
This method of communication and viewing information through the Patient Portal is designed to prevent unauthorized parties from being able to access or read messages while they are in transmission by using encryption. Other security measures protect information maintained within the Patient Portal site. The website for the Patient Portal has trusted site certificate, which is viewable from your browser’s task bar.
Keeping messages secure depends on two (2) additional factors:

(a) the secure message must reach the correct email address, and
(b) the authorized individual must be able to get access to it.

Only you can make sure these two (2) factors are present. We need you to make sure that we have your correct email address and are informed if it ever changes. You must also assure that you protect the confidentiality of your username and password and avoid disclosing your username or password or recording your username or password in an unsecure place. Only you or someone you have authorized through a proxy agreement should be able to access your Patient Portal. You should notify us immediately of any unauthorized use of your login information or if you believe that your login is no longer confidential. We will not answer questions or send protected health information by regular email.
Conditions of Participation
Access to the Patient Portal is an optional service and, accordingly, access may be suspended or terminated at any time by Saco River Medical Group. You have no obligation to enroll in the Patient Portal and enrollment, or not enrolling, will not affect the quality or availability of your treatment.
Limitation of Liability
YOU AGREE THAT NEITHER SACO RIVER MEDICAL GROUP, NOR SACO RIVER MEDICAL GROUP’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTENT PROVIDERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU UNDER ANY THEORY OF LIABILITY OR INDEMNITY IN CONNECTION WITH YOUR USE OF THE PATIENT PORTAL. YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL CLAIMS YOU MAY HAVE AGAINST SACO RIVER MEDICAL GROUP, SACO RIVER MEDICAL GROUP’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTENT PROVIDERS, CUSTOMERS, OR SUPPLIERS (INCLUDING BUT NOT LIMITED TO CLAIMS BASED UPON SACO RIVER MEDICAL GROUP’S NEGLIGENCE, OR THE NEGLIGENCE OF SACO RIVER MEDICAL GROUP’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTENT PROVIDERS, CUSTOMERS OR SUPPLIERS) FOR LOSSES OR DAMAGES YOU SUSTAIN IN CONNECTION WITH YOUR USE OF THE PATIENT PORTAL. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PATIENT PORTAL OR ITS SERVICES IS TO STOP USING THE PATIENT PORTAL OR ITS SERVICES, AS APPLICABLE.
I AgreeI DisagreePay your Saco River Medical Group statement online easily.
On the following page, you will need two numbers that can be found on your statement:
Your Code ID is found on your statement, at the bottom right.
Your Access Number is also at the bottom right of your statement.

#### Patient Portal Terms of Use
Patient Portal Terms of UseSaco River Medical Group Patient Portal Agreement Policy and Procedures & Patient Agreement to Abide by Terms of Use.
The Saco River Medical Group Patient Portal (the “Patient Portal” or “Portal”) allows patients to securely view certain medical information online, as well as securely message their providers who are participating in the Patient Portal system. Use of the online Patient Portal can be a valuable tool that enhances patient-provider communication but is never a substitute for a patient visit.
Terms of Use General Policies and ProceduresThe Patient Portal offers an online means to view and access certain information related to your care at Saco River Medical Group. Information related to your care is highly confidential and may include psychiatric care information.
The Patient Portal also enables Saco River Medical Group to communicate with you for non-urgent issues only. The Patient Portal is not intended to provide internet-based diagnostic medical services nor does the Patient Portal support internet-based triage and treatment requests. Diagnosis can only be made and treatment recommended after you see your provider. The Patient Portal also does not support emergency communications and services.
DO NOT use the Patient Portal to communicate (i) an emergency, (ii) an urgent issue or (iii) sensitive information (e.g. mental health information, substance abuse issues, work excuses, worker’s compensation information, other legal matters). If you experience an emergency, contact the Emergency Department or dial 911.
Proper Subject Matter

Use the Patient Portal to update your demographic information.
Be sure that all information that you enter is true, accurate, complete, and updated.
Be concise when typing a portal message
DO NOT use the ‘Contact Us’ main website link for medical related questions. That link is meant for non-private
communications and feedback.

The Patient Portal offers the following functions

View and print “Continuity of Care Document” or “Health Summary”.
View updates to your health information.
View selected health information (allergies, medications, current problems, past medical history request, appointments).
Update your demographic information (i.e. address, phone numbers, etc.)

Not all of your health record information is included in the Patient Portal and your provider may decide, in his or her discretion, to exclude certain information even if such information is generally included in the Patient Portal. Accordingly, you should not rely on the Patient Portal as a complete health record.
Privacy

Portal messages from you to any staff member should be through the Patient Portal to avoid the security risks of regular email. All personal email address
lists will be kept confidential and such lists will not be shared with other parties, unless it is necessary to carry out Patient Portal operations (e.g. perform system upgrades to the Portal) or as required by law.
A variety of healthcare and administrative personnel (such as nurse practitioners, physician assistants, registered nurses, certified medical assistants, clerks, etc.) will be involved in reading, processing and replying to your portal messages and information submitted through the Patient Portal (similar to how phone communication is handled).
There is no need to notify us that you have read a portal message, unless you have a question or need further information.
Read our Notice of Privacy Practices for information on how private health information, is handled in our facility. The privacy notice can be viewed at svmc.org.
If you have any concerns about privacy, please contact the Saco River Medical Group’s Privacy Officer.

Please note that, while Saco River Medical Group uses security and encryption measures to protect your information, no system can eliminate all of the risks of intentional intrusion or inadvertent disclosure of information. While using the Patient Portal, information will be transmitted over the Internet, which is a medium ultimately beyond Saco River Medical Group’s control. As a result, Saco River Medical Group cannot ensure or warrant the security of any information transmitted through the Patient Portal. Furthermore, Saco River Medical Group cannot ensure or warrant the transmission of information.
Availability of Access to Patient Portal

Saco River Medical Group uses reasonable efforts to make the Patient Portal available 24 hours a day and seven days a week. There may, however, be instances where the Patient Portal may be interrupted for backups, maintenance, upgrades, emergency repairs and other reasons beyond Saco River Medical Group’s control. Saco River Medical Group will make reasonable efforts to minimize such interruptions. You agree that Saco River Medical Group will not in any way be liable or responsible to you for any such interruptions to the Patient Portal.
Although the Patient Portal is intended to be available 24 hours a day and seven days a week, the Patient Portal is only checked during hours of operation, which are 8 am to 5 pm Monday through Friday, excluding holidays. You are encouraged to use the Patient Portal at any time; however, portal messages submitted after hours are held for us until we return the next business day.
Reasonable efforts will be made to respond to portal message inquiries within 3 to 5 business days after receipt. Response time may be longer if the Patient Portal service is interrupted for maintenance, upgrades, or emergency repairs related to events beyond our control. In this respect, you agree not to hold Saco River Medical Group, its officers, directors, employees, affiliates, agents or other staff liable or responsible to you for such modification, suspension, or disruption of the Patient Portal.
If the Patient Portal message function is not accessible for any reason, please contact the office at 603-447-3500
Access to this secure Patient Portal is an optional service and may be suspended or terminated at any time and for any reason. If service is suspended or terminated, we will notify you as promptly as we reasonably can.

Medical Advice and Information Disclaimer
The Patient Portal is not meant to replace patient appointments or direct conversations with your provider. Requesting diagnosis or treatment of new conditions is not appropriate use of the patient portal. You will be instructed to make an appointment for appropriate diagnosis and/or treatment.
II. Terms of Use Patient Portal Guidelines and Security
How our Secure Patient Portal Works
The Patient Portal is a webpage that uses encryption and other security measures designed to keep unauthorized persons from reading communications, information, or attachments. Secure portal message and information are designed to be read only by someone who knows the right password to log in to the Patient Portal site.
How to Participate in our Patient Portal:

Patients can be signed up for Saco River Medical Group’s patient portal while they are in the office by discussing this option with receptionist.
Patients can sign up also from the Saco River Medical Group web site www.sacodocs.com.
The office staff may also send you a portal message link which aids in portal account set up.
When using the Patient Portal, you agree to conduct yourself in a manner consistent with all applicable laws and regulations.
You agree that you shall not:

(a) interfere or disrupt (or attempt to interfere with or disrupt) the Patient Portal or servers or networks connected with the Patient Portal;
(b) transmit any file which contains viruses or Trojans or any other contaminating or destructive feature, or;
(c) provide any information that is false or misleading or that you do not have the right to disclose.

How to Use our Patient Portal

Sign up for access through our office staff at Saco River Medical Group, or by visiting the sacodocs.com website. Children can be registered through their parents as a proxy until the child is twelve (13) years old.
Registration as a proxy can be extended from age 13 through 17 after completion of specific agreements in the office and provider discussions with parents and adolescents in the office. Please call our office if you are interested in this option.
After initial enrollment, you will receive a portal message with a temporary user ID and password, along with instructions on how to set up your account.
After logging into the portal for the first time, review the Patient Portal User Agreement and electronically submit the Agreement by clicking Accept. *Note: If enrolling electronically by selecting “Accept” you are indicating that you have read and fully understand the User Agreement, therefore creating an electronic signature of acceptance.
After the above is completed you should be all set to use the Patient Portal.

Termination
You may close your Patient Portal account at any time by contacting our office at 603-447-3500. Saco River Medical Group reserves the right to terminate your access to the Patient Portal at any time for any reason.
Available Components

Homepage: Allows you to view the following components of your medical record
My Health: Allows you to view information entered into core parts of your electronic health These are available for you to review as a health summary, vital signs care summaries, health records (may be downloaded Please not that your Patient Portal is not your complete medical record.
Test results: see test results
Appointments: Request appointments and see scheduled appointments.
Billing and Payments: Make payments, see statements and previous payment activity
Documents: documents sent directly to you from your provider such as letters, asthma action plans, etc.
Messages: View messages from your provider or the staff as well as send a message to your provider. Please review the section above “Availability of Access to Patient Portal”

Protecting Your Private Health Information and Risks
This method of communication and viewing information through the Patient Portal is designed to prevent unauthorized parties from being able to access or read messages while they are in transmission by using encryption. Other security measures protect information maintained within the Patient Portal site. The website for the Patient Portal has trusted site certificate, which is viewable from your browser’s task bar.
Keeping messages secure depends on two (2) additional factors:

(a) the secure message must reach the correct email address, and
(b) the authorized individual must be able to get access to it.

Only you can make sure these two (2) factors are present. We need you to make sure that we have your correct email address and are informed if it ever changes. You must also assure that you protect the confidentiality of your username and password and avoid disclosing your username or password or recording your username or password in an unsecure place. Only you or someone you have authorized through a proxy agreement should be able to access your Patient Portal. You should notify us immediately of any unauthorized use of your login information or if you believe that your login is no longer confidential. We will not answer questions or send protected health information by regular email.
Conditions of Participation
Access to the Patient Portal is an optional service and, accordingly, access may be suspended or terminated at any time by Saco River Medical Group. You have no obligation to enroll in the Patient Portal and enrollment, or not enrolling, will not affect the quality or availability of your treatment.
Limitation of Liability
YOU AGREE THAT NEITHER SACO RIVER MEDICAL GROUP, NOR SACO RIVER MEDICAL GROUP’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTENT PROVIDERS OR SUPPLIERS SHALL HAVE ANY LIABILITY TO YOU UNDER ANY THEORY OF LIABILITY OR INDEMNITY IN CONNECTION WITH YOUR USE OF THE PATIENT PORTAL. YOU HEREBY RELEASE AND FOREVER WAIVE ANY AND ALL CLAIMS YOU MAY HAVE AGAINST SACO RIVER MEDICAL GROUP, SACO RIVER MEDICAL GROUP’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTENT PROVIDERS, CUSTOMERS, OR SUPPLIERS (INCLUDING BUT NOT LIMITED TO CLAIMS BASED UPON SACO RIVER MEDICAL GROUP’S NEGLIGENCE, OR THE NEGLIGENCE OF SACO RIVER MEDICAL GROUP’S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTENT PROVIDERS, CUSTOMERS OR SUPPLIERS) FOR LOSSES OR DAMAGES YOU SUSTAIN IN CONNECTION WITH YOUR USE OF THE PATIENT PORTAL. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PATIENT PORTAL OR ITS SERVICES IS TO STOP USING THE PATIENT PORTAL OR ITS SERVICES, AS APPLICABLE.

#### Pediatric Team
Our ProvidersPediatric Team
Ross EmeryMD, FAAP
Dr. Emery is the administrator of Saco River Medical Group. He was born and raised in New England before going to McGill University in Montreal for college, and later worked at Children’s Hospital of Philadelphia, where he met his wife, and attended Jefferson Medical College. Prior to coming to Saco River Medical Group in 2001, Dr. Emery received his pediatric residency training at Maine Medical Center.
He has a love for science that can be combined with the human experience of getting to know his patients and their families, and now has multiple former patients bringing their own children to him for care. As an administrator, Dr. Emery is passionate about watching Saco River Medical Group thrive and improve, while focusing on quality and team-based care.
New Hampshire Healthy Families, a major insurance provider for tens of thousands of NH residents, presented the 2021 Physician Summit Award to Dr. Emery. This program acknowledges the efforts physicians make to provide quality care, show clinical excellence to NH Healthy Family members and demonstrate exemplary performance in several areas.
Outside of work, he enjoys being active outdoors, playing Co-Ed hockey at the Ham Arena, and spending time with his wife and two boys, who now have careers in Mathematics.
Rich LaracyDO, FAAP
Dr. Laracy began his work as a pediatrician at Saco River Medical Group in August of 2002. He received his Bachelors of Science from Ursinus College in 1991. Dr. Laracy then went on to receive his medical degree from Philadelphia College of Osteopathic Medicine (PCOM) and graduated from there in 1995. While at PCOM, he received the Health Professions Scholarship from the United States Navy and a commission as a United States Naval Officer.
After graduation from PCOM, he completed his pediatric internship at Balboa Naval Hospital in San Diego, California. From there he was assigned as a General Medical Officer for 2nd Battalion, 11th Marines, 1ST Marine Division at Camp Pendleton, CA. While stationed there, Dr. Laracy received the Navy Commendation Medal for his actions in leading two separate emergency medical evacuations of injured Marines during live fire exercises in the Mojave Desert in September of 1996.
After his active duty tour in the United States Navy, Dr. Laracy completed his pediatric residency at Barbara Bush Children’s Hospital in Portland, ME. During his residency, he enjoyed teaching physical exam skills to medical students as an Adjunct Clinical Faculty for the University of New England College of Osteopathic Medicine. He has continued this commitment to teaching medical students and has been a preceptor for medical students in his office at Saco River Medical Group.
Volunteering his time and skills has been a large part of Dr. Laracy’s life. In 1992, he joined a medical relief expedition to Haiti to provide medical care and supplies to several orphanages throughout the country. In 2005, seven days after Hurricane Katrina hit New Orleans, he flew down on his own to give medical support to the victims. While there, he joined a medical team of doctors, nurses and EMTs and set up a medical triage in the parking lot of the New Orleans Convention Center which treated hundreds of patients each day. Dr. Laracy also has volunteered on the Cranmore Mountain Ski Patrol and volunteers as the Kennett High School Varsity Football team doctor.
Dr. Laracy and his wife, Julie, absolutely love living here in the Mt. Washington Valley. Their two twin sons, Aidan and Timmy, also enjoyed growing up here and now are both engineers in Burlington, Vermont. In his free time, Dr. Laracy likes to mountain bike, trail run with their dog Little Eddy, surf and ski.
Rich LaracyDO, FAAP
Dr. Laracy began his work as a pediatrician at Saco River Medical Group in August of 2002. He received his Bachelors of Science from Ursinus College in 1991. Dr. Laracy then went on to receive his medical degree from Philadelphia College of Osteopathic Medicine (PCOM) and graduated from there in 1995. While at PCOM, he received the Health Professions Scholarship from the United States Navy and a commission as a United States Naval Officer.
After graduation from PCOM, he completed his pediatric internship at Balboa Naval Hospital in San Diego, California. From there he was assigned as a General Medical Officer for 2nd Battalion, 11th Marines, 1ST Marine Division at Camp Pendleton, CA. While stationed there, Dr. Laracy received the Navy Commendation Medal for his actions in leading two separate emergency medical evacuations of injured Marines during live fire exercises in the Mojave Desert in September of 1996.
After his active duty tour in the United States Navy, Dr. Laracy completed his pediatric residency at Barbara Bush Children’s Hospital in Portland, ME. During his residency, he enjoyed teaching physical exam skills to medical students as an Adjunct Clinical Faculty for the University of New England College of Osteopathic Medicine. He has continued this commitment to teaching medical students and has been a preceptor for medical students in his office at Saco River Medical Group.
Volunteering his time and skills has been a large part of Dr. Laracy’s life. In 1992, he joined a medical relief expedition to Haiti to provide medical care and supplies to several orphanages throughout the country. In 2005, seven days after Hurricane Katrina hit New Orleans, he flew down on his own to give medical support to the victims. While there, he joined a medical team of doctors, nurses and EMTs and set up a medical triage in the parking lot of the New Orleans Convention Center which treated hundreds of patients each day. Dr. Laracy also has volunteered on the Cranmore Mountain Ski Patrol and volunteers as the Kennett High School Varsity Football team doctor.
Dr. Laracy and his wife, Julie, absolutely love living here in the Mt. Washington Valley. Their two twin sons, Aidan and Timmy, also enjoyed growing up here and now are both engineers in Burlington, Vermont. In his free time, Dr. Laracy likes to mountain bike, trail run with their dog Little Eddy, surf and ski.

#### Prescription Renewals
Prescription RenewalThe preferred way to request your refill is during your appointment with your provider. If your appt does not coincide with your refill needs the most timely way to request a refill is through your pharmacy or through your patient portal at least 4-5 days before you are due to run. This will allow time for your request to be processed.
Requests through the Patient Health Portal
Patients of SRMG can request prescription renewals by logging into your (patient portal link) This is the preferred and most timely way of requesting a refill.
Once you have successfully logged in:

Navigate to the “My Health” on the left side of the screen
Select the “medication” tab at the top of your screen
Scroll down and find the medication you wish to have refilled
Fill out the drop downs with your provider and prescription
In the body of the message, be sure to confirm your pharmacy

Telephone Requests
Follow these easy steps to renew authorized refill requests by telephone

Call our Main number 603-447-3500 and either dial 216 or ask for the extension 216 for Refills.
Leave your name
Date of Birth
Complete prescription name
Name of pharmacy and the prescribing doctor.

Any missing information could cause a delay in your prescription request being refilled promptly.
Due to occasionally high volume of refill requests, please allow 72 hours (excluding weekends)

***Please notify us prescription renewals at least 3 to 4 days before your prescription is due to run out. We also ask that you remind your provider of any needed renewals during any office visit.
Prescription text notifications
To make prescription pickups easier, Saco River Medical Group (SRMG) has enrolled in a service that sends a text notification to your smartphone each time a medication is electronically prescribed for you. You must consent to receive texts and have a valid smartphone number entered. Saco River Medical Group will work with your pharmacist to address health concerns and strive for wellness goals. SRMG can activate notifications for you or you can activate them yourself from your patient portal. 
For more information, download this pdf for complete details.
Prescription text notifications FAQs:
Do I need a particular smartphone or app to receive texts?
No. All modern touch screen phones— iPhone 6+ and Android 24+ ―can receive prescription notifications. Notifications appear as texts. No special application is needed. 
I’ve received a text message from #64556 and the link in the message is from rxinform.org. Is this the notification from my provider?
Yes. Texts from #64556 with rxinform.org links are legitimate messages sent on behalf of your provider. If unsure, contact your provider’s practice to confirm. 
Do all notifications include drug discounts and educational information?
No. If the drug manufacturer provides drug discount information, videos, and educational content, these are included in prescription notifications but may not appear in all messages. Discounts or coupons included may not be honored by all pharmacies. 
Can I opt-out of receiving prescription notifications?
Yes. When you receive a prescription notification, reply with ‘stop’ or ‘unsubscribe’ to opt-out. 
I opted out of receiving prescription notifications. Can I opt back in?
Yes. Select the Text Message option in your patient portal account or contact your clinic to enable notifications. See Eligibility and participation for details. 
Important to remember:

All prescriptions must be current (within the last 3 months) to be considered for a renewal.
Please check with your pharmacy before calling our office to check on the status of your refill.
(your patient portal will also show the status of your request)
You will not receive a call back from our staff unless there is a question about your refill request.

Rx ResourcesFor help with the cost of medicine, click one of the following services:

For cheaper diabetes medications

#### Prior Authorization
Prior AuthorizationIf you have ever been told by your pharmacy or your provider that your medicine or referral/imaging procedure requires a “Prior Auth” before they can proceed, you may have felt confused and frustrated.
We wanted to share with you the complex process this can for your provider be to help you to better understand.
A prior authorization (prior auth) is a requirement by your health insurance plan to obtain approval for specified medical services such as certain

Prescription medications
Diagnostic imaging,
Physical therapy
Medical equipment.

Without this approval, the medical service will not be covered by your insurance. And sometimes prior auth requests are denied by the insurance company.
SRMG handles prior auths for our patients – usually for new prescriptions and imaging.
See the example below of a typical prior auth process for a medication (please note that the process varies from patient to patient and can be different for each person/situation).
Your provider prescribes a new, brand name medication for you, or it may be a medication you have been on chronically, but you have changed insurance plans and now have different pharmacy benefits. 

The prescription is sent to the pharmacy
The pharmacy runs your claim through your insurance and the claim is rejected because a prior auth is needed
The pharmacy contacts SRMG to let us know (this is sent through fax)
SMRG contacts your insurance on your behalf to request the prior auth through multiple ways depending on your prescription plan. Typically this is submitted through your chart to your insurance carrier. (we may need to call you to gather for more information)
When SRMG receives approval of your prior auth. If the prior auth is denied, we work with your SRMG provider and you to appeal the denial or to find an alternative medication for you that your prescription plan will cover.

This process with your insurance company can sometimes take days to complete.  This can be because your plan is requiring more information to validate the need for the medication.
Please be assured that SRMG’s prior authorization team is working hard for you behind the scenes to help you get the medicine or care that you need as quickly as they can.
Note:  Most insurance plans also require a prior authorization for high-end diagnostic imaging. Please contact your health plan directly for specific details.
PRIOR AUTHORIZATION FAQWhat might cause my insurance company to require a prior auth?

Formulary change: when your plan decides that there are alternative medications they will cover- they will require your provider to show proof that you have tried the alternative medications that they do cover.
A high-tier medication: your plan may offer to cover a lower tier if one is available
Exclusions: when your insurance company no longer covers the medication your provider prescribes
Quantity: when your insurance plan will only allow a certain quantity of medication – additional quantity may only be covered if considered medically necessary by your plan

What are some reasons a prior auth may be rejected?

Plan requires the patient to have a trial and failure of their preferred and covered medications first
If a medication is excluded, the plan no longer covers that medication
Medication quantity or dose exceeds the max allowed through your health plan

How can I assist in the prior auth process?

You can call the member services number listed on your insurance card or go to their website to confirm which medications are covered without a prior auth on your health plan
If it has been more than 4 days since your medication claim rejected at the pharmacy, please call SRMG or log into your patient portal and request to speak with our prior auth team.
Please be sure to have your current pharmacy benefits available (or know who your pharmacy benefits go through) and know the name of the medication that rejected at the pharmacy
Please be patient. We work with your insurance company and progress can be limited by their processes and guidelines

Once a prior auth has been completed and denied, what is the appeal process?

Patient or SRMG provider can request an appeal
Appeal process begins – and can take 48 hours to 60 days with your health plan
Insurance company sends final decision letter to your provider as well as the patient

Note:  Most insurance plans also require a prior authorization for high-end diagnostic imaging. Please contact your health plan directly for specific details.

4 tips for easing Prior Authorization

Don’t get surprised — Ask  your doctor “Does this usually require prior authorization?”
Keep what works — Did this letter work last time? Then keep it on file for next time!
Stay a step ahead — If you know you’ll need it, see if your doctor can file a pre-authorization* to avoid delays.
Fix what didn’t work — When prior authorization fails, there is an explanation. Use that information to file an appeal.

*filing the necessary paperwork before they even ask for it

#### Referrals
ReferralsSince Saco River Medical Group is an independent medical practice accepting most major insurance plans, you and your physician decide together where you will receive the best care if you need to see a specialist.
We work closing with patients in making choices based on specific medical needs, pre existing relationships, convenience, insurance requirements and other person preferences.
Our Referral coordinator will work closely with your insurance company in making sure your referral is approved.
All referrals are subject to the restrictions/conditions imposed by the insurance company.
Once your referral is complete, it will be forwarded to the specialist.  Depending on the insurance company, it may take up to 10 days for a referral to be fully processed and forwarded to the specialist’s office.  HMO insurance companies must approve our request for a referral, assign a referral authorization number, and forward that information to the specialist.  Our Staff is very conscientious in processing referrals as expeditiously as possible.
Your referral will be delayed if:

Your request was not generated from a recent visit. In this event your request would have to be forwarded to your provider for approval.
If you have an HMO insurance and SRMG is not listed as your provider.

#### Resources
Patients & VisitorsPay Your Bill
The Patient Portal makes it easy to pay your bill with a range of options.
Learn MoreSign into your Patient Portal
We’re using Athena Health to help you access your health information with just one email and password.
Learn MoreContact Us
Get directions and contact information by visiting our Contact Us page.
Learn MoreResourcesPatient Forms
Patient Registration
HIPAA Privacy Notice
Notice of Nondiscrimination
Authorization to Release Information to Family Members
Patient Consent to Treatment
Patient Financial Policy
Patient Bill of Rights
No Show Policy
Medical Release Form (Inbound)
Medical Release Form (Outbound)
Medicare Annual Wellness
Annual Wellness Visit Welcome Packet

Financial Assistance
Good Faith Disclaimer
Financial Hardship Program
Sliding Fee Application & Annual Income Threshold
Annual Income Threshold
Clinical Resources
Advanced Care Planning
Advanced Care Planning Guide
Conversation Starter Guide
Prepare for your care
Diabetes Management
What is an Eye Retinal Exam?
Family Practice
Breast and Cervical Screening
Lab Services
NorDX Maine Health
Quest Diagnostics
Myriad genetics
Substance Use Treatment
Starting Point
White Horse Recovery
https://whitehorserecovery.org/
Blue Heron
MWV Supports Recovery Coalition
New Hampshire Detox
Miscellaneous
Healthy Recipes
Medication Card
Adult Vaccine Card
Public Notary
×Public Notary
Please contact us at 603-447-3500 and ask for:
Sarah Kennett at extension 229.
Close

#### Schedule Appointment
Schedule AppointmentAt Saco River Medical Group, we strive to make sure our patients have the most welcoming visit.
Use the Patient Portal to schedule your appointment online or call our scheduling staff who are ready to help you during regular business hours.
To reach your provider’s scheduler directly:
Extension – 210 scheduler for

Chris Palentchar, PA
Meridith Perry, APRN

Extension – 225 scheduler for

Emily Beaulieu, APRN
Melissa-Jo Nason, APRN

Extension – 249 scheduler for

Nicole Stanley, APRN
Amber Ives, APRN

Extension – 212 scheduler for Pediatrics

Ross Emery, MD
Rich Laracy, DO

After hours we have an on-call provider who will be more than happy to assist you. Dial 603-447-3500 and follow the prompts.
Our on-call provider is available after 4:30pm Monday through Friday and all day on Saturday and Sunday.
To speak to someone in the Walk in: 
Monday through Friday after 4:30 pm dial: 603-447-2555
Saturday (8 am to 4 pm) dial: 603-447-2555
Sunday (9 am to 1 pm) dial: 603-447-2555
Patient Self Check-in Video

#### Vaccines & Immunizations
Vaccines & ImmunizationsAre you up-to-date on your vaccines?
Vaccines lower your chance of getting sick by working with your body’s natural defenses to lower the chances of getting certain diseases as well as suffering complications from these diseases.
Saco River Medical Group makes getting vaccinated easy.
Immunizations
Confused about what immunizations you are due for? Click the links below for guidance.

Immunizations: Parent-Friendly Schedule for Children, Birth through 6 Years
Immunizations: Parent-Friendly Schedule for Preteens and Teens, 7-18 Years
Immunizations: Recommended Adult Immunization Schedule for ages 19 years or older

Have more questions for your provider?
Call us and schedule an appointment. Your PCP will help you make the right decisions based on your healthcare needs.
Immunizations Myths and Facts
×Parent-Friendly Schedule for Preteens and Teens, Birth through 6 Years
Easy-to-Read Schedule for Children, Birth through 6 Years
×Parent-Friendly Schedule for Preteens and Teens, 7-18 Years
Easy-to-Read Schedule for Preteens and Teens, 7-18 Years
×Recommended Adult Immunization Schedule for ages 19 years or older
Adult Schedule, by Vaccine and Age Group
Questions about vaccines?

Do you need your COVID vaccine?
Is it important for me to have a Booster?
Do you have concerns or questions about the vaccine?
Is your family growing?
How to protect my new baby?
How old is too old for vaccines?

Message Your ProviderIf I get the disease, It's like naturally getting vaccinated, so it's not a big deal
Vaccination is a safer and more dependable way to build immunity. Natural immunity to a disease can weaken over time. How quickly or slowly this happens depends on the disease.
Vaccines contain many harmful ingredients.
Vaccines contain ingredients that allow the product to be safely administered. Any substance can be harmful in significantly high doses, even water Vaccines contain ingredients at a dose that is even lower than the dose we are naturally exposed to in our environment
Vaccines can cause Autism in childrenScience has not yet determined the cause of autism. The diagnosis of Autism is made during the same age range that children are receiving their routine immunizations. The 1998 study that raised concerns about a possible link between measles-mumps-rubella (MMR) vaccine and autism was retracted by the journal that published it because it was significantly flawed by bad science. There is no evidence to link vaccines as the cause of autism.Not getting vaccinated is ok because enough people have gotten vaccinatedHerd immunity occurs when a large portion of a community is immunized against a contagious disease, reducing the chance of an outbreak. Infants, pregnant women and immunocompromised people who cannot receive vaccines depend on this type of protection. However, if enough people rely on herd immunity as the method of preventing infection from vaccine-preventable diseases, herd immunity will soon disappear.

#### Walk-In Team
Our ProvidersWalk-In Team
Judith BrewsterPA-C
Judith has been with Saco River Medical Group since 2000, working in our Walk-In Clinic and providing urgent care and occupational health to our community and visitors. Judith graduated from Dickinson College in 1986 with a BS in Biology and Chemistry, then George Washington University in 1992 where she received her BS in Health Science and PA certificate. Prior to coming to the Mount Washington Valley with her family in 1998, Judith started her career in emergency/ urgent care in Baltimore. When she’s not dedicating her time to providing for other, Judith enjoys vacationing with her family and college friends, being outdoors with her Rottweiler and spending time with her husband, two daughters and granddaughter.
Frank HubbellDO
Frank is a third-generation Conway native who practices in the urgent care center when he is not directing SOLO, the largest wilderness and pre-hospital emergency care educational program in the world. After founding SOLO in 1974, Dr. Hubbell attended osteopathic school at the University of New England and interned in Portland, Maine before returning to our community. At SRMG, Dr. Hubbell provides Walk-In care and osteopathic manipulation in our Spine Center. He also works to develop health care in several African countries.
Frank HubbellDO
Frank is a third-generation Conway native who practices in the urgent care center when he is not directing SOLO, the largest wilderness and pre-hospital emergency care educational program in the world. After founding SOLO in 1974, Dr. Hubbell attended osteopathic school at the University of New England and interned in Portland, Maine before returning to our community. At SRMG, Dr. Hubbell provides Walk-In care and osteopathic manipulation in our Spine Center. He also works to develop health care in several African countries.
Sarah DuplinskyAPRN
Sarah joined Saco River Medical Group in 2013. She studied animal science at the University of New Hampshire, followed by her MSN program at the University of Southern Maine. As a Family Nurse Practitioner, Sarah is motivated by providing for her patients, building lasting relationships, and continuously learning and improving her practice. She is passionate about the rewarding impact her job entails and enjoys working alongside her colleagues that share the same investment into the care of their patients. Sarah enjoys spending time and being active with her husband and two sons, James and Austin.
Nelle KillouriePA-C
Nelle Killourie, PA-C joined Saco River Medical Group’s walk-in team in 2018. She completed her BS in Biological Studies at Clemson University in 1995 and the Physician Assistant program at Massachusetts College of Pharmacy and Health Sciences in 2004. Nelle is from all over the U.S. but came to NH after college and has lived in the Mount Washington Valley for over 20 years. Outside of Saco River Medical Group, Nelle enjoys being active in Nordic skiing, CrossFit, snow shoeing, hiking and open water swimming.
Valerie SmithARNP, FNP, BC
Valerie is a AACN board certified family nurse practitioner recently joining our award wining team of providers at SRMG Walk In Clinic. She received her BSN from UNH in 2010 and is a Sigma Theta Tau honor society MSN graduate of the Rivier University Family Nurse Practitioner program in 2022.
She is trained in managing patients health conditions by treating injuries and illnesses, as well as supporting acute and chronic disease management and disease prevention. Valerie brings over 20 years of serving as a RN in the healthcare community of the Mount Washington Valley that includes cardiac/
medical intensive care, trauma and surgical specialties.
As an advanced practitioner, working with all ages, she has keen assessment skills with a holistic approach to meet patients where they are and partner with them in their health care decisions. Valerie is very excited to be able to live and work in such a beautiful place that she calls home. She loves to spend time with her adult children and grand dogs. You may find her fly fishing in the Saco, pedaling on a mountain bike trail or snowshoeing to seek a peak as she enjoys all things outdoors.
Audrey WehmeyerPA-C
Audrey earned her Master of Physician Assistant Studies from Idaho State University in 2014. She provides comprehensive, compassionate care for patients of all ages, with special interests in women’s health and pediatrics. Audrey believes in a holistic approach to healthcare, partnering with patients to promote wellness, preventive care, and healthy lifestyles while addressing each individual’s unique needs. She is committed to building lasting relationships and helping patients achieve their best possible health. Outside the clinic, Audrey enjoys spending time outdoors hiking, biking, and skiing.
Audrey WehmeyerPA-C
Audrey earned her Master of Physician Assistant Studies from Idaho State University in 2014. She provides comprehensive, compassionate care for patients of all ages, with special interests in women’s health and pediatrics. Audrey believes in a holistic approach to healthcare, partnering with patients to promote wellness, preventive care, and healthy lifestyles while addressing each individual’s unique needs. She is committed to building lasting relationships and helping patients achieve their best possible health. Outside the clinic, Audrey enjoys spending time outdoors hiking, biking, and skiing.

### Services

#### Advanced Care Planning
Advance Care PlanningPlanning and completing an Advance Care Directive will give you a chance in making medical decisions for if you ever become unable to understand or speak for yourself. This can give you and your family or caregivers a peace of mind as it will allow them to understand and follow your wishes about your medical care when the time comes.
Joan Lanoie is a certified Advanced Care Planning Facilitator and has assisted folks in the preparation of Advance Directives and Living Wills for over 8 years.
As a former Prepared Child birth Educator, she believes strongly in preparing for life’s changes and has now come full circle in helping folks address the importance of advance care planning as they and their families prepare for what lies ahead.
Joan meets with patients at our Conway location on a weekly basis.
For more information or to schedule a time to meet with Joan please call our office at 603-447-3500.
ResourcesAdvance Care Planning Guide
Conversation Starter Guide

#### Diabetes Management
Diabetes ManagementThe Diabetes management program at Saco River Medical group provides an individual, patient-centered approach to type 1 and type 2 diabetes management of adults. We strive to help our patients reach their diabetic goals utilizing the latest in clinical guidelines and technology. The diabetes team works with patients and their families to become knowledgeable and active participants in their care.
Family Nurse Practitioner, Emily Beaulieu, ARNP, CDE, and her team provide a wide range of specialized diabetes services. She provides consults for both family practice providers here at Saco River Medical Group, as well as patients who have primary care providers outside of our office.
We recently purchased a retinal eye imager to help alleviate any barriers patients may have due to the need to travel long distances to see their eye doctor. Click here to learn more about retinal eye exams.
Our clinical staff is always available to answer any questions, help to coordinate any needed care or help to resolve any barriers that our patients may be having.
Saco River Medical Group also maintains close working relationships with local dietitians, pharmacists and endocrinology specialists.
Request an appointment via the Patient Portal or set up your account.
Patient Portal Retinal Eye ExamWhat is a Retinal Eye Exam?
Retinal exams are an important part of maintaining healthy vision. Saco River Medical Group now offers retinal eye exams for patients of record. This will help to minimize the barrier to our patients who have to travel distances, or are having trouble getting into to see their primary eye doctor in a timely manner. By having this screening, you are helping to maintain healthy and optimal vision.
For more information, click here.

#### Family Practice
Family PracticeSince 1996, Saco River Medical Group’s Family Practice has provided continuous and comprehensive medical care for our patients and their families. We prioritize patient and community based trust to ensure long-term relationships.
Our Family Practice uses team-based care to meet patient needs in a collaborative effort. We focus on personalized medical care to prevent, educate and manage various medical issues- simple and complex- in newborns to seniors. Each provider is dedicated with the support of their team to promote optimal health and wellness for their patients.
We use the latest medical research, our collective experience and feedback from you, to keep you healthy – whether you’re already in good health, suffering from a minor cold, or experiencing a life- changing illness.
Meet Our Family Practice ProvidersSome Services We Offer:
Physicals
Annual Wellness Visits
Biopsy
Minor Surgery/Procedure
Colposcopy
Medication Assisted Treatment
Vaccines & Immunizations
Diabetes Management
Advanced Care Planning
Home Visits
Breast and Cervical Screening
Spirometry

SRMG Has a Provider On Call After Hours
If you are unsure or need reassurance on when and where to be evaluated. You can reach our on call provider after hours at 603-447-3500.
Go To Patient Portal   or   Contact Us Here

#### Lab Services
Lab Services
Conveniently Located On Site
From routine lab tests to the most sophisticated studies, you can count on us to provide the most comprehensive and trustworthy testing available. Lab results are electronically forwarded directly to the provider who ordered the tests for the most efficient results.
Our relationship with Quest Diagnostics provides accurate and affordable state-of-the-art laboratory services for our patients.
Patients may schedule lab work by calling 603-447-3500.
Lab results from Quest are accessible through our innovative secure patient portal.

#### Osteopathic Manipulation
Osteopathic ManipulationAn Osteopath is a fully licensed physician who can use Osteopathic Manipulative Therapy (OTM) as one of the modalities of therapy to treat musculoskeletal disorders. Our own Dr. Frank Hubbell, DO is an Osteopathic Physician.
OMT is a hands-on approach to musculoskeletal problems.
OMT is used to help correct structural imbalances in your body, improve circulation, and relieve pain.
Dr. Frank Hubbell, DO
Frank is a third-generation Conway native who practices in the urgent care center when he is not directing SOLO, the largest wilderness and pre-hospital emergency care educational program in the world. After founding SOLO in 1974, Dr. Hubbell attended osteopathic school at the University of New England and interned in Portland, Maine before returning to our community. At SRMG, Dr. Hubbell provides Walk-In care and osteopathic manipulation in our Spine Center. He also works to develop health care in several African countries.
The Four principles of Osteopathic Medicine are:

The body is a unit, the person is a unite of body, mind and spirit.
The body is capable of self-regulation, self-healing and health maintenance.
Structure and function are reciprocally interrelated.
Rational treatment is based upon an understanding of the basic principles or body unity, self-regulation, and the interrelationship of structure and function.

#### Pediatrics
PediatricsCaring for Children at All Stages of Development
Our board certified pediatricians specialize in the care of infants, children, teens and young adults. We care for children of all ages and stages—from newborns to infants through adolescents and young adults. Experts in diagnosing and treating all children, we partner with our young patients and their families to promote wellness, disease prevention, and education.
Meet Our Pediatrics ProvidersOur pediatric services include:
Wellness visits which focus on preventative care, tracking development and growth, and physical examinations.
Vaccines & Immunizations
Sports physicals and camp physicals are performed as full Well visits
Newborn care and care of the complex preterm newborn following discharge from a neonatal intensive care unit.
Sports injuries
Allergies and asthma
Childhood behavioral and developmental disorders
Attention Deficit and Hyperactivity Disorder
Teenage anxiety and depression
Coordinated care for complex health problems
Referrals to pediatric specialists for problems when appropriate

Go To Patient PortalContact Us HereSRMG Has a Provider On Call After Hours
If you are unsure or need reassurance on when and where to be evaluated. You can reach our on call provider after hours at 603-447-3500.

#### Substance Use Disorder Treatment (SUD)
Substance Use Disorder TreatmentSubstance Use Disorder Treatment (SUD) is the combination of medication, counseling and behavioral therapy for the treatment of substance use disorder. Research shows that a combination of medication and therapy can help treat substance use disorder successfully and help sustain recovery for people struggling with addiction.
SUD is also used to prevent or reduce opioid overdose. It is used primarily for addiction to opioids such heroin and prescription pain medication that contain opiates. The medication used for medication assisted treatment functions to normalize brain chemistry, block euphoria and relieve physiological cravings. It allows the body to function without negative and euphoric effects. Research shows that SUD has reduced the need for inpatient detox, improve patient survival, increase retention in treatment, decrease illicit opiate use and other criminal activity among people with substance use disorders, increase the ability to acquire and maintain employment and improve birth outcomes among women who have substance use disorder and are pregnant.
The FDA has approved several medications to treat alcohol and opiate use disorders. These medications relieve the withdrawal symptoms and psychological cravings. Medications used for SUD are evidence-based treatment options and do not just substitute one drug for another. Common medications used to treat alcohol disorder include Acamprosate, disulfiram (Antabuse), and naltrexone. They do not cure alcohol use disorder, but are most effective in people who participate in a SUD program. Buprenoprhine and Naltrexone are used to treat opioid use disorders to opioids including heroin, morphine, and codeine, as well as semi-synthetic opioids like oxycodone and hydrocodone. The medications used for medication assisted treatment are safe to use for months, years or even a lifetime.
Substance Abuse and Mental Health Services Administration. (Last Updated: 11/29/2021). Substance Use Disorder (SUD) US Department of Health and Human Services. https://www.samhsa.gov/substance-use/treatment/options
× White Horse Recovery
The mission of White Horse Recovery is to provide behavioral health services that meet the individual needs of those we serve, offering a path to a better tomorrow.
Visit website
× Blue Heron Neurofeedback and Counseling
Blue Heron Neurofeedback and Counseling Services provides Outpatient Counseling, Neurofeedback Therapy, EMDR (a non-invasive psychotherapy) and Medication Assisted Treatment (MAT) for substance use disorders.
Visit website
× MWV Supports Recovery Coalition
Mount Washington Valley Supports Recovery Coalition is a Non-Profit Recovery Community Organization. We are a recovery friendly workplace and have resources for anyone seeking a recovery path.
Visit website×New Hampshire Detox
New Hampshire Detox Center offers a healing environment and highly effective treatment programs for those who are struggling with addiction.
Visit website

#### Transition of Care Management (TCM)
Transition of Care Management (TCM)The first 30 days post hospital admission is a very critical time frame for you as the patient. This is most often when moderate or high-complexity medical issues can occur. During this period, chances of readmission increase if proper transition and quality of care are not provided.
Transitional Care Management (TCM) is a paid, preventive wellness program. It was started by the Center for Medicare and Medicaid Services (CMS) to provide patients with post discharge follow up services. The goal of the program is to eliminate gaps in your healthcare to avoid medical errors in followup, by reviewing your discharge instructions with a TCM nurse within 2 days post inpatient admission and a face-to-face visit with your provider 7-14 days after discharge.
What can you expect as the patient?
You will receive a call from our TCM coordinator. She/he will reconcile any changes in medications and go over discharge instructions with you. Oftentimes, as a patient you may need guidance on what your next steps are after you have been discharged. She/he will schedule you to see your primary care provider, review any new medications or changes in any of your current medications and help to coordinate any follow up appointments you may need. She/he will help to identify any barriers you may have in follow through with the plan of care upon discharge, for example; transportation to get medications or appointments. This will all help to reduce your potential for readmission and support you through the transition from inpatient to outpatient.
The program can be applied upon discharge from one of the following settings:
Inpatient acute care hospitalInpatient psychiatric hospital
Long-term care hospital
Nursing home
Inpatient rehabilitation center
Hospital outpatient observation/partial hospitalization
Patients who receive this TCM service typically see as high as an 86% decrease in the odds of readmission compared with patients who did not receive TCM services.

You can reach TCM nurse:
Monday, Tuesday, Thursday and Friday
8:00am – 4:30pm
603-447-3500 ext. 218

Your patient portal is also available at anytime that is convenient for you.

Go To Patient Portal   or   Contact Us Here

#### Walk-In Services
Non-Emergency Walk-In Care CenterConway Walk-In Clinic specializes in the acute care needs for any patient seeking medical care.
We are accessible to our visitors and to our greater community regardless of where you receive primary care. We are also accessible to our primary care patients to extend services in collaboration with their medical team.
We are unique in that we are able to meet patients walk in needs in a timely, focused visit with dedicated acute care. PA’s, NP’s and DO’s, on set x-ray, lab services, and a referral system to escalate care when needed.
We offer these services without the large costs/co pays associated with ER or free standing urgent care visits.
We Offer

DOT Physicals
Workman’s Compensation Injuries
Sports Injuries
Osteopathic Manipulative Therapy

Meet Our Walk-In ProvidersWalk-In Services vs Emergency RoomMore than half of the visits to the Emergency Room are non-emergent. How do patients know when to go to the Walk-In Clinic or the Emergency Room? This Guide may be helpful in making your decision a little easier in managing your medical needs.
Emergency RoomThese conditions require emergency medical care
and are life or limb threatening

Sudden loss of vision
Chest Pain
Spinal Injury
Serious burn
Sudden change in mental status
Vomiting or coughing up blood
Sudden shortness of breath or difficulty breathing
Fever in infants younger than 8 weeks
Fainting in elderly
Head injury with loss of consciousness or disorientation
Extensive or complicated cut or laceration
Severe allergic reaction

Sudden loss of vision
Chest Pain
Spinal Injury
Serious burn
Sudden change in mental status
Vomiting or coughing up blood
Sudden shortness of breath or difficulty breathing
Fever in infants younger than 8 weeks
Fainting in elderly
Head injury with loss of consciousness or disorientation
Extensive or complicated cut or laceration
Severe allergic reaction

Walk-In ClinicThese conditions often require immediate care
but are not life threatening

Abdominal Pain
Allergic reaction (mild, not known severe)
Headaches
Minor head injuries
Cough
Covid or flu like symptoms
Ear Pain/sore throat/sinus
Fever
Minor burn
Sport/skiing injury
Corneal abrasions
Rash
Simple laceration
Skin infection
Sprain and strain
Muscle/skeletal pain
Urinary tract infections
Nausea, vomiting or diarreha
Insect bites
Foreign body removal

Abdominal Pain
Allergic reaction (mild, not known severe)
Headaches
Minor head injuries
Cough
Covid or flu like symptoms
Ear Pain/sore throat/sinus
Fever
Minor burn
Sport/skiing injury
Corneal abrasions
Rash
Simple laceration
Skin infection
Sprain and strain
Muscle/skeletal pain
Urinary tract infections
Nausea, vomiting or diarreha
Insect bites
Foreign body removal

#### X-Ray and Imaging
X-Ray and Imaging
Saco River Medical Group offers onsite X-Ray services with our highly skilled Radiology Technicians Monday – Friday. This allows us to quickly and accurately diagnose your injury/illness and provide the correct treatment to prevent chronic underlying issues and other complications that may arise.
What can be diagnosed with an X-Ray?

X-Ray’s can help to diagnose:

Sports injuries like fractures and sprains
Worked-related injuries
Foreign bodies like glass and metal in your tissue
Minor trauma
Pneumonia

Appointments can be made to make it easier for you to plan your day or you can simply present to the office for same day imaging.
Contact our office to schedule an appointment. You can also request an appointment through your patient portal if you are an established patient.
Our X-ray department is available to:
Patients of record
Through our walk in clinic or;
With an order from your regular health care provider